Resume

Experience

Refined Pixel, Inc
UX Architect | 2021-2023

• Lead UX design projects and mentor junior team members
• Develop and implement UX design strategies aligned with client objectives and goals
• Led workshops and design thinking sessions to facilitate ideation and encourage cross-team collaboration

Associate UI/UX Designer | 2020-2021

• Create wireframes, user flows, and prototypes to visualize and communicate design concepts
• Conducted user research (user interviews, surveys, benchmarking) and usability testing to understand user needs and goals
• Maintain up-to-date knowledge of industry trends and best practices in UX design

Etsy Shop
Store Owner / Operator | 2016-Present

• Run a successful Etsy shop selling my handcrafted items to thousands of customers while maintaining a 5 star rating
• Manage all aspects of online shop including product listings, customer inquiries, and shipping orders in a timely fashion
• Optimize listings to rank at the top of Etsy search results and consistently featured as an Etsy Star Seller
• Promote shop across social media and through email campaigns to increase traffic and brand awareness

Kays Jewelers
Senior Sales Associate | 2013-2016

• Maintain daily focus on individual and team members standards achievement and sales performance
• Help develop skills and product knowledge of team members through training, evaluation, and recruiting
• Responsible for bi-annual store audits to ensure all inventory and sales figures were accurate

Sales Associate | 2010-2013

• Responsible for engaging customers to understand their needs, presenting merchandise and closing sales
• Offered service plans and financing options by working with the store team to provide a superior experience and meet individual and team sales goals
• Completed industry training including DCA Diamontologist Certification